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Terms & Conditions

All Ambleside Salutation Health Club & Spa members ("Members"), guests and visitors (together "you") must comply with these Rules. These Rules are incorporated into a Member's Contract with us and compliance with these Rules is important both to maintain the standards at the Club and to enable Members to get full enjoyment from their Membership. Any person who does not comply with these Rules may be ejected from or denied access to a Club or may have their Membership terminated by The Ambleside Salutation Health Club & Spa if the non-compliance is serious.

We reserve the right to make reasonable amendments to these Rules and our operational rules at any time. If we do this we will give Members reasonable advance notice by placing the new Rules on a notice board within the Club.

In these Rules, "us", "we" or "our" means 'The Ambleside Salutation Health Club & Spa' trading through any 'The Ambleside Salutation Hotel'. Words and phrases in these Rules have the same meanings as given in our Membership Terms & Conditions unless specified otherwise.


  1. Acceptance of an application for Membership of The Ambleside Salutation Health Club & Spa is at our absolute discretion (although we will exercise our discretion reasonably and in compliance with applicable laws).

  3. A Membership Wellness Key will be issued to each Member when they join the Club.
  4. The fee for a replacement of a lost, stolen or damaged Wellness keys is £10.
  5. Each Member must have his/her Wellness Key swiped for security and verification on each visit to the Club before proceeding into the Club. Any Member attending the Club without a valid Membership Card may be asked for proof of identification, or denied access.
  6. A Member must not lend his Membership Card to anyone else as Membership is personal and covers only the Member's use of the Club.
  7. On termination of Membership for any reason, the Member is required to surrender his Membership Wellness Key, to reception of the facility.

  9. Members over the age of 18 may bring guests over the age of 18 to the Club upon payment of: (a) £15 which will cover their entrance for the day; and (b) completion of a Pre-Activity Questionnaire by the guest.
  10. Members must accompany their guest at all times and the Member who brings the guest remains responsible for their guest's conduct whilst they are in the Club. The Member may not leave that Club prior to their guest's departure.
  11. Certain former Members, persons who have applied for Memberships but have been rejected and former Members of staff may be ineligible to be a Member, or guest, of the Club. If in doubt, the Member should check with the Club's management for advice.
  12. A Member who has a "frozen" Membership will not be allowed access to the Club (including as a guest).
  13. Members must ensure their guests pay the appropriate guest fee or surrender a valid guest pass (if applicable) before accompanying them into a Club.
  14. Members must ensure that their guests comply with these Rules.
  15. A person may be allowed to enter as a visitor to the Club by prior arrangement/appointment subject to The Ambleside Salutation Health Club & Spa's absolute discretion and may be required to pay the visitor fee as set out in the relevant Club price list current at the time of visit and at all times must complete a Pre-Activity Questionnaire.

  17. Opening times for a Club are from 7.30am - 10.00pm (last entry will be 9pm) 7 days a week and are subject to change by the clubs discretion.
  18. You are respectfully requested to leave the gymnasium and pool areas half an hour before the Club is due to close and to leave the leisure facility's punctually at time of closing.
  19. You may not bring pets (other than guide dogs) onto the Club premises.
  20. You must not take any photographs or movie shots in the Club (including by using a camera on a mobile phone or PDA).
  21. We reserve the right to use any individual or group photographs or movie shots of you for press or promotional purposes. However, where reasonably possible we will ask you to sign a use of image rights form (a "Ambleside Salutation Health Club & Spa Active photography reproduction authorisation form") to consent to this usage.
  22. You must not consume any food or drink in the Club that you have bought in from outside the Club.
  23. We reserve the right to show potential Members and other individuals the facilities of a Club on a trial basis.

  25. You must complete a Pre-Activity Questionnaire before using any facility of the Club and have had an initial induction to the facility.
  26. You must seek instruction before using unfamiliar equipment.
  27. You may not bring your own Personal Trainers into the Club.
  28. Appropriate clean exercise clothing and shoes must be worn whilst exercising.
  29. Individual Gymnasium equipment must not be used for longer than 15 minutes during busy periods.
  30. You are asked to wipe down gymnasium equipment after use.
  31. You are asked to arrive at the gymnasium five (5) minutes prior to any personal training or induction appointment. We reserve the right to: refuse to re-book an appointment for you if you repeatedly cancel (with less than 24 hours notice) or fail to keep an appointment for services and/or exercise programmes.
  32. You may not use the gymnasium whilst under the influence of alcohol or anticoagulant, antihistamines, beta-blockers, narcotics, or tranquillisers. If you have high or low blood pressure, heart disease and/or diabetes you should consult your doctor prior to using a Club.

  34. You should conduct yourself in a quiet and well-mannered fashion when in or about the Club and in a manner that will not disturb or impair the use and enjoyment of the Club by any other person. In particular you may not use foul, loud or abusive language, nor will you molest or harass other Members, guests, visitors or Members of staff. You may not bring, use or be under the influence of illegal drugs in any part of the Club. You may not bring any intoxicating liquor into the Club or be drunk in the Club.
  35. We may terminate your membership (if applicable) and may refuse you entry into the Club or eject you from the club if you commit a serious or repeated breach of these Rules or your Membership contract (if applicable) or you engage in any other serious misconduct.
  36. Members of the Club, their guests and visitors and members of staff should at all time display mutual respect for each other.
  37. Complaints should be communicated privately to a member of the Club or Hotel management, or in writing addressed to the Club General Manager.
  38. Smoking is prohibited in all areas of the Club.
  39. You must be dressed in suitable attire at all times when on Club premises and appropriate exercise clothing is required whilst exercising in the Club. Guidance as to suitable attire may be obtained from the Club General Manager who may, at his/her discretion, require you to leave the Club premises or part of the Club premises, if your attire is not considered suitable.
  40. Only one individual is permitted in a shower cubicle at any one time (with the exception of a parent or guardian who may take his/her own child aged up to 8 years into a shower cubicle with him/her).

  42. Lockers are made available subject to availability. You must you're your 'Wellness Key' to lock and open the locker and lock your locker whilst in use, both for security, and to show other people that the locker is occupied. The Ambleside Salutation Health Club & Spa does not undertake that use of a locker will guarantee that no theft of or damage to your property will occur. You should check that your household contents or other insurance policy protects you against any risk of theft.
  43. Lockers may only be used for the purposes of keeping gym kit, toiletries and the clothing that you were wearing when you came to the Club. The keeping of any other items in the Club's lockers is prohibited. All Lockers are timed to automatically open when the club closes. Ambleside Health Club & Spa reserves the right to open the locker in question (by force if necessary) and remove any offending items.
  44. Without exception, lockers are available for use only whilst you are on the Club's premises. Use of a locker whilst not on Club premises is prohibited. If you leave your belongings overnight in a locker, 'The Ambleside Salutation Health Club & Spa reserves the right to open the locker (by force if necessary) and remove your belongings.
  45. Your belongings so removed will be available for collection from the Club's reception for a period of thirty (30) days upon payment of the prevailing holding charge. If you do not collect your belongings within thirty (30) days, your belongings may be donated to charity.

  47. We cannot provide parking at any time.

  49. For reasons of health and hygiene you must:
    1. follow the instructions and information signs around the pool area;
    2. always shower before entering the sauna, steam room, Jacuzzi, Fountain Spa or Swimming Pool;
    3. not consume or store, or bring into the changing rooms or swimming pool area, any food or drink or any kind of GLASS container;
    4. only shave in the wash basins provided;
    5. Not dry clothing or towels in the sauna. This constitutes a serious fire hazard.
  50. We reserve the right to limit you to 20 minutes in the swimming pool if it is busy and also deny access to the pool to enable safe bather loads.
  51. You must:
    1. wear long hair up, or in a swimming cap, whilst in the swimming pool;
    2. not run around, jump or dive into the swimming pool;
    3. comply with any swimming direction posted in the swimming pool area;
    4. and wear conventional swimming costumes only.
  52. No balls, floats or inflatables are permitted in the swimming pool area, unless provided by the club.
  53. The swimming pool area may from time to time be reserved for adult's only, swimmers only or swimming lessons. Prior notice will be displayed on Club notice boards.
  54. Heads should never be submerged in the Jacuzzi or Fountain Spa.
  55. You may not use the saunas, steam rooms or Jacuzzi whilst under the influence of alcohol or anticoagulant, antihistamines, beta-blockers, narcotics, or tranquillisers. If you have high or low blood pressure, heart disease, cardiac irregularities, asthma and/or diabetes and if you are pregnant you should consult your doctor prior to using our Club facilities.
  56. You should use the steam room, sauna, swimming pool and Jacuzzi (where applicable) in moderation and under medical advice.
  57. When using the unisex steam room and/or sauna, you are requested to wear swimming attire.

  59. You must use the main entrance to the Club when entering or leaving the Club.
  60. Fire exits, which are clearly marked, are there in the interests of safety and you must not interfere with fire doors for any reason.
  61. You must read the health & safety notices posted outside any equipment or facility in the Club and comply with their recommendations.

  63. Children aged up to 18 must be under direct adult supervision at all times.
  64. Children may only be brought into the Club if accompanied by their Parent or legal guardian or any other person who has been registered with us as someone who may bring the Child Member into the Club and take responsibility for them.
  65. Opening times (where applicable) are posted within the Club and may vary on occasion. A Member may be asked to remove his/her child from the Club, if, in the opinion of Club management, the child is upset, ill, or is causing problems for Club staff.
  66. Children aged up to 8 may change in either sex change room, under supervision. Children aged 9-18 years must change in designated areas under supervision in the changing room of their own sex.

  68. Children aged up to 18 may not use the Jacuzzi, Fountain Spa, spa, and sauna or steam facilities.
    1. Where children are allowed to use the swimming pool the following rules apply:
    2. Children must be accompanied by an adult (maximum two (2) children per adult);
    3. The adult must accompany children into the pool area and must remain there as they remain responsible for the child's / children's behaviour and safety
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